Cancellation Policy

CANCELLATION POLICY
This agreement cannot be cancelled except by mutual agreement between Heritage Tours and the  client/guest/lodge. Heritage Tours shall be at liberty in its discretion to charge a cancellation fee or any percentage thereof at:

The Client accepts that these cancellation terms are reasonable and fair.
We require written email confirmation for all cancellations.
Cancelled more than 60 days prior to arrival: 10% of the full charge
Cancelled more than 30 days prior to arrival: 25% of the full charge
Cancelled less than 30 days prior to arrival: 50% of the full charge
Cancelled less than 7 days prior to arrival: 90% of the full charge
5% of the tariff – on all cancellations as an administration fee.

Heritage Tours & Safaris
Shoreline Boat & Walking Safaris
@ Heritage House B&B

Important announcement to Booking Terms & Conditions and cancellation policy due to COVID 19 VIRUS.

Heritage Tours & Safaris and Shoreline Boat & Walking Safaris, guided by the SATSA, WHO, and general consensus within the local and international Tourism Industry, would like to make the following announcement regarding temporary amendments to the terms and conditions of its bookings and cancellation policy.
This has become n